Reviews

I've been w/ Ranpac for quite a long time now. They are righteous people and do their best to keep you in good standings so as not to acquire any extra late charges. Very friendly, & personable...

Such a great storage business I’ve had no issues since first renting from them until now and love the rates along with the customer service

Just rented a storage unit. The price was great, the unit was uber clean!! Thank you Ranpac for making my life easy and our storage affordable.

Ranpac has been the best storage facility I’ve found in the Murrieta-Temecula area. Their fees and facilities are very convenient, while the ladies at the front desk are very friendly and helpful. I am very happy with their services and I would recommend it to anyone.

Lynette was amazing! She provides great friendly customer service, is efficient, and genuinely caring. They really value their customers! Facilities are very clean, units are easily accessible. Moving in was a breeze!

Wet clean facility and the ppl are absolutely awesome

Been here 5+ years, never had a problem. People are great, area is always clean

Manager was very helpful Facility was clean and safe Price was comparable to other facilities

Clean & professional.

We just had the most wonderful experience at RANPAC Murrieta! We were looking for a nice, clean storage unit and we were blown away by RANPAC. Delmy and Linette helped us in the office and went above and beyond in making this such a seamless experience. We are so appreciative for their time and kindness. Thank you again for such a wonderful experience, we are so happy to be apart of the RANPAC family.

Been here for almost a year, had no issues. Previously had extra storage , they use to up the price every 3 months. These are nice and clean, staff is nice too!

Very helpful management. I got a great deal on a 10x15 unit. Over $100 per month cheaper than my current unit that’s the same size. Drive up access too.

Always have had great service from your girls up front never had ay issues for the time ive been there girls are friendly and courteous and never any security issues keep On keepin on ! Thx ranpac and staff!

We just got us a storage unit and the staff were excellent and very knowledgeable we appreciate all of the assistance thank you Delmy Beltran and Linette Soto . A pleasure to speak with you made the process so easy .

Just rented a 10’x15’ outside drive up unit yesterday. I looked around town and landed here because the facility was clean, convenient access and a friendly staff. I recommend checking it out if you’re in the need of storage of any size.

Very clean, Good communication and well explained from start to finish.

Very diligent staff, as a busy individual sometimes I overlook locking my own container just being in a hurry and the kind staff must perform checks often because the same afternoon they informed me my unit was unlocked. Huge variety of units and very clean all around. The units are tall so if you put shelves up you can really get a lot in even the smaller units. The pricing doesn’t break the bank either, good quality units with good quality staff for a good price, all around good place to store your property safely.

Very friendly, clean and gated facilities. Long gate hours are great. Prices are good.

Clean Bisiness and professinal team. I have 2 units and no issues. Thanks

Friendly staff and safe place to store your stuff

Ranpac Self Storage is the best of the best, the staff is very nice and good customer service the storage always clean and good shape very recommended 👌

What a find! Best prices I found. Storage units are spotless and easy to get to. Easy access entrance and exit. Very accommodating.

Very smooth and easy experience selecting and renting my unit

What a fantastic facility. Highly recommend this facility. Lynette and Delmy are amazing!!!

Wonderful experience with this family owned business. Delmy, the manager, was very helpful orienting us to the facilities and contrasting this property from the high priced corporate self-storage outfits in the area.

Linette is amazing, she remembered us after months and is the most knowledgeable and courteous professional we have had the pleasure of working with.

This is a nice clean facility with friendly staff and I like that it stays open till 10:00 and that there are lights on the inside of the units so when it gets dark you can see what you're doing.

Amazing service. Amazing people. Delmy and Linette are very professional individuals. Highly recommend this place for any storage needs!

Delmy Beltran is very good to me and help me with the register. She is very friendly and kind. Thank you to her lots💝

I recommend this facility 100 % so clean, great pricing, safe area , night lights are bright and the staff are really amazing . Linette and Delmy are the best ! Thank you Ranpak storage for helping me in so many ways . This team really goes above and beyond . I can't say enough . Check them out .

Omggg coming in they all treated my family and myself with respect and care! They are very professional and friendly from start to finish of the process. Linette and Delmy had the place spotless and secure! They helped me to choose the right unit space for me! Also bonus the monthly special was amazing! Thank you so much!!

Great customer service! Delmy and Linette were able to assist with a unit at a great deal. Would definitely recommend to friends and family.

Great customer service! Helpful and informative right from the moment we walked into the door. Thanks to Linette and Delmy for all their assistance!

Let me start off by saying that all great businesses have great employees, and it is always those employees that can make or break a company, at Ranpac Storage I was extremely happy to have met Delmy & Linette, I had a lot of concerns coming to “another” storage facility, and boy can I tell you some horror stories, but that all went to wayside when I discussed my concerns with Delmy and Linette, they were both very pleasing to speak with and addressed all of my concerns about Ranpac, pricing, location and cleanliness sealed the deal for me, I feel confident that all of my belongings will be safe here without worry of rats or other pest getting into my stuff, the facility is extremely, clean and secure and most of all the two ladies that helped me in my decision, Delmy And Linette, my hats off to you ladies for making a somewhat stressful situation for me, seem so minor and assuring me in my descision to go with Ranpac, I would highly recommend this facility and the employees are awesome, thanks.

We have been clients at Ranpac Self Storage for nearly 4 years. The facility is extremely clean, access hours are ideal, and security is first-rate. The staff members are highly professional, helpful and kind. We’re particularly grateful for Delmy’s recent assistance. As the Manager, she’s so very knowledgeable and ready to help. Delmy knows all of the ins & outs of the storage process…and is very attentive to her customer’s needs. Also enjoyed a recent opportunity to speak with Robert. His extensive experience and commitment to Customer Care is evident in his positive interactions with onsite staff as well as customers. If you need a top quality Self Storage facility in the Temecula/Murrieta area, you would be very pleased with Ranpac on Elm Street.

Delmy was very professional and explained everything with patience and thoroughly. I am very happy I came in today.

Wow! Delmy was so sweet and super helpful! She explained everything to us, and got is into a storage unit within 15 minutes. Thank you so much Delmy! So glad we chose Ranpac so get out unit.

Very nice& extra friendly staff. Clean units & grounds!

They're awesome here. The place is clean, secure and a reasonable rent. Chris was very helpful with the process.

Excellent service, Ms Linette and Ms Delmy are amazing. Super helpful, kind and friendly throughout the rental process. Your the best, thank you much for all of the help.

Best place to store your stuff Demly and linette are the best they help me with my storage

I recently had the pleasure of utilizing the assistance services at Ranpac self storage, and I must say, it was a five-star experience from start to finish. The level of professionalism, efficiency, and Knowledgeable, providing me with all the information I needed to make informed decisions about my storage needs. They patiently answered all my questions and addressed any concerns I had, ensuring I felt comfortable and confident in my choices. The assistance I received during the move-in process was exceptional. The staff (Linette & Delmy) went above and beyond to ensure that I had everything I needed to make the transition as smooth as possible. They provided me with packing supplies, offered helpful tips on how to organize my belongings efficiently, and even assisted me with moving my heavier items. Their willingness to lend a hand made the entire process much less stressful and time-consuming. The facility itself was clean, well-maintained, and secure. The staff took great pride in ensuring that the premises were tidy and free of any hazards. The security measures in place, including surveillance cameras and access control systems, gave me peace of mind, knowing that my belongings were in a safe and protected environment. Whenever I visited the facility, the staff members were always available and ready to assist me. Whether I had a question, needed additional supplies, or required access to my storage unit, they were there to help promptly and with a friendly demeanor. Their commitment to providing exceptional customer service was evident throughout my entire experience. Overall, I cannot recommend this storage facility's assistance services highly enough. The staff members' dedication, professionalism, and attentiveness truly made a positive difference in my storage journey. If you're looking for a reliable and customer-oriented storage facility, this is the place to go. I guarantee you won't be disappointed! In conclusion, I give this storage facility five stars and express my sincere gratitude for the outstanding assistance I received. Thank you to the entire team for making my storage experience a truly remarkable one!

I just received incredible service from their manager Christopher!! I was unsure about what unit size I wanted and he was very patient and kind as he showed me a bunch of different units. Not to mention this was right before closing time. I really appreciated all the help! Def come here for your storage needs.

Great service, such an easy process renting my unit. Thanks

Delay Beltran is by far the best at her job. She is very professional and easy to get along with. I hope she is here for a long time.

I recently rented a storage unit at Ranpac and as soon as I walked in everyone greeted me with such kindness. Chris rented me my storage unit and was very nice, with great customer service. This storage place is in a great location, air conditioned inside and the storage units are very nice and clean. Thank you Chris for making my experience great as new customer.

I’ve had a pretty good experience at this storage facility. They’ve always been helpful. It is in a good central location and it appears to be well-maintained. I have no complaints. Everybody that works in the office. Seems to be pretty cool to deal with.

Awesome, staff is amazing very friendly, the place and units are very clean!

Very clean and convenient to safely store your equipment and personal treasures. The staff is friendly and very helpful. I got a great deal and I'm very pleased with the service. I highly recommend Ranpac self storage to anyone who has storage needs.

Very nice and helpful people in a safe, affordable location. I appreciate the staff's help setting up my storage needs. They have various equipment that helped me move my furniture and other items.The Elm street location offered lower space rents- which is why I moved here and it is very clean. They even offer a referral bonus. Nice- so mention me, so we both get the bonus.

They did a great job. Very easy and positive. Would highly recommend.

Christopher Quevedo was of Great Help today, I could not Thank Him more for His Help & Support along with His Customer Service.

Ruthie Cruz, one of the managers at this location was helpful, courteous and professional during my visit. She and her boss were patient and, caring, which we expected to make our move a bit less stressful. Ruthie went beyond the call of duties, she explained how the key code works and how to get in and out of the location. She took me to the units which are clean, move-in rates are excellent. Most important is safety and I feel comfortable with my business assets stored here. Highly recommend this facility and the staffs here are friendly like a family. Thank you Team Ranpac!

Very well managed storage facility, with metal walls and light inside.

This place is always clean very happy

The staff here is very helpful and professional. Chris, Delmy, and Linette showed me a storage unit and offered insurance options and gave me a quote. I agreed with their offer and rented the unit. Thank you all for your help 👍

Just wanted to share our experience with renting both our storage unit and uhaul. We walked-in on a rainy Saturday, but still was helped with an ease to both check out the unit, and signing paperwork in the office and copies via email(happy not to take a packet of paper-work home). Delmy was really sweet and through when letting us knows the rules that are in place and explaining the paper signing. Also being able to leave with a uhaul from there made the move of things easier and not having to go to a second location for the truck rental. Still have to come back and update once we're done with our rental. But happy so far with rates, cleanliness and ease of location of this place.

Love love love the staff so friendly every time I talk to them and need assistance with making a payment or a bigger unit every time I see them I'm greeted and it makes me feel like they really take pride in where they work and care about the people that rent out the units. This place is always kept clean and is well lit for late night moving things and great hours for accessing your unit as well. Thank you ranpac storage for being so awesome

Delmy was extremely helpful, answered all questions and an all around great experience. Thank you for the professional service.

I just recently got broken into at my old storage unit on Whitewood called Public Storage, so I found the friendly RanPac company! They were very quick to call me back in regards to my move in date and very lenient on my appointment since I was in the middle of moving units. They reassured me that my items will be safe here with extra security and ran over the procedures with me pretty clearly. The move in process was really simple and I love my new unit so much! Thank you for helping me!

Super super friendly amd welcoming staff. Very helpful, no pressure to sign on the spot. Good prices

Over this past weekend Delmy helped me with obtaining my storage. She is so kind and answered any questions I have. Delmy made sure to get the exact storage I would need that would be easy to move my belongings in to and we had a great conversation the whole time I was there. I really appreciate her help and her kindness that she showed to me and my daughter! Very satisfied with my experience at Ranpac.

Delay and Christopher we so helpful and very knowledgeable about the company and the promotion to offer me. I am very happy know that my belongings are in good hands. Thanks!🙂

Great service!!! Thanks Chris and Delmy 👍👍👍⭐️⭐️⭐️⭐️⭐️

Chris and Robert hooked me up big time. Thank you for your amazing service!

I recommend this storage company,Rampac, they have very affordable prices and customer service, Delmi was so Profesional and explained all from A to Z, did a great job!

Excellent attention from all the staff, the employee who helped me was Delmy, she took her time to explain in detail, very good job 100 points, the place is super clean, new, and the prices are excellent with some promotions that you have to listen to very Hello, I am very happy to choose this place, thank you and I recommend it 100%

At 8am I booked a reservation for a storage unit. I showed up 10:15 and by 10:45 I had signed all paperwork. Chris and Linette helped with everything and made this such an easy experience. I would 110% use them again and they were so so professional and helpful!!

Very professional place. Everything is clean and tidy. Tons of security cameras, professional staff. Chris and Delmi were super helpful and friendly

Delmy and Linette were awesome making it easy and quick to get a storage unit that fits my needs. Very friendly, made me feel like my things will be safe here

I checked out other places but Ranpac give me the best deal. Christopher Quevedo was my contact he was very friendly and very informative made the processes very easy. Also I left my dolly there they found it and held for me , Thank You So Much.

Robert was quick and helpful. Definitely recommend this place.

Chris was so helpful! Great customer service! Linette was also very kind and welcoming! So glad I've decided to rent at RanPac!!

Very clean nice facility and gate access open later than most which was very nice

First storage unit I’ve committed to and couldn’t be happier. If you are ever thinking of renting a storage unit but hesitant to rent because of any reason or just over thinking like me I would definitely go through with it especially here at Ranpac, Linette and Delmy the two beautiful ladies that helped me out were so kind and sweet customer service is 10/10. Super great promotions also you won’t regret it (:

I am currently renting 3 storage units with Ranpac. Thanks to Linette, Delmy, Robert and Chris, it was so simple and easy to do business. This place is very hospitable and all customer are treated with the highest respect. Thank you so much to all the staff at Ranpac. Regards Marta.

I did a request online and was called within 15 minutes. The staff is super helpful and nice. Excellent customer service.

We are so happy with our experience at Ranpac Self Storage! Linette was amazing! She is professional, friendly and such a pleasure to deal with. Move in was a breeze! The facility is very clean and well maintained. I feel confident that our belongings are in a safe, quality storage facility. Thank you!

Pleasant staff! Easy reservation and move in. Clean facilities

Great service today. John was very helpful and made the experience enjoyable.

Very clean and very well organized self storage place. The staff is very friendly and very helpful.

Excellent customer service Linette , I would highly recommend RanPac for your storage needs

Excellent customer service from the 1st phone call to my arrival. Delmy answered all my questions over the phone & Linette took care of me on my move in day. She even instructed me on how to retrieve my insurance docs to email to her. She waited patiently while I was on the phone w/my agent & did not rush me. The facility is super clean and well maintained, This is my first time using a storage facility & I was worried about choosing the right one. I have no worries as I know my stored items will be safe and secure here. I read a lot of other storage facilities reviews and I noted Ranpac had some of the best. So that helped me make the choice...Plus their prices were the best for my needs.

Very clean and secure storage facility. Lynette made the process so easy to rent a unit, she explained everything in detail and she’s very kind.

Easy to set up and use, front desk was helpful

Delmy and Linette were very helpful, courteous and professional. I would highly recommend them.

Responsive and easy to work with.

Two beautiful ladies is very I’m formative and helpful and professional and the facility is very clean

Best service. Linette Soto and Delay Beltran were extremely accommodating. They have made my experience with my storage needs very easy for me

Perfect location for me, new buildings and very clean, Linette and Robert are very helpful, comfortable to work with, I am a happy customer.

Robert and Linette are extremely helpful and explained everything perfectly and made it fast and simple!

Very friendly and helpful staff. Clean units and reasonable pricing. Delmy went above and beyond to help me when I was done renting my unit. Thank you for all your help and kindness.

When you go somewhere and spend money you really should get what you pay for. The bottom line Ranpac service in Murrieta is the bomb.I could invite Delmy, Linette and Robert to dinner and that's something I could not do with everyone I meet. Keep up the good work.

Delmy was very helpful renting a 10x20 unit . Thank you

Love this place! Very affordable!

Service was great moving in! Patricia and Shawntel were very helpful. 😄

Shawntel and Patricia and awesome and amazing! Top Notch Customer Service! The Owners should be proud of their knowledgeable, professional, and courteous staff. I would recommend this location for anyone in the area. 😊

Very friendly cost effective easy access location! Worked with us to ensure we understood costs sizes availability and access. This sounds like a fake review- but really they came through at the time we needed it! Oh yeah they have a truck that can be scheduled for rental/use!!!

Good customer service. Made it easy for me on move in/out of the storage unit. easy access.

This place is amazing very clean. The girls in the office are great to work with. Patricia and Shawntel Shawntel is amazing always helpful. Thank You! For always helping me when I need help. Best place ever.

I would recommend this place to my family and friends. I spoke to Shawntel. She was professional and very helpful. She has a great attitude alsi the facility was nice and clean Thank you for your help

Our family was in need of finding the perfect storage in such a short time and when arriving to the storage, Patricia and Delmy were such a big help and made everything so much easier on us, They we’re so nice and I would 100% recommend others to use Ranpac Storage

Great customer service! I worked with Delmy and Patricia both were willing to help and show me directly where my storage unit was. And answered all of my questions.

I want to give high kudos to Shawntel Greer and Patricia Moinet for outstanding service and customer care! Hands down the best! Highly recommended!!!!

I've used a lot of storage places but none of them offer the convenience of easy access. And you won't find a nicer manager then Shawntel. She always greets me with a smile and handles all my questions with professionalism. You won't find a better run self storage.

Excellent service. The staff and owners were a pleasure to deal with. They made the whole process extremely easy and convenient.

Very good service and friendly people Mangr super nice Clean storages. Good price discounts!

Patricia was so helpful, very professional. I would definitely recommend to anyone !

Shawntel is a highly knowlegable and professional Manager there. She knows everything about the storage business.

This facility is so clean and friendly! I made a reservation online and walked in, they helped me right away and showed me different units to get a feel for what would meet my needs, I was in and out with a unit in under 45min!

The place is super duper CLEAN! The staff was so friendly and really made you feel so comfortable to show the areas. It made my day so easy to move my stuffs. Thank you for helping me!

Very nice ladies in the office, very sweet about my mother’s passing

I highly recommend Ranpac Storage to anyone seeking a top notch storage facility. From the very first day of our rental the entire staff was very professional, knowledgeable, and courteous. We had a very unique move overseas and Shawntel Greer went above and beyond to ensure that all of our needs were met. She promised and delivered on all of our requests and gave us peace of mind during our stressful move. The facility itself is clean, well lit, and secure and i would give it more stars if I could.

These two ladies were awesome!

Patricia really help us out.my son and I are very happy.we recommend Ranpac

The two ladies inside the office were so nice and so helpful. Patricia and Delray. Emits all their remodeling it was air conditioned and they have a great sense of humor. It's nice when people laugh these days.

They have set a very high standard.One of the best customer service experiences I’ve ever had. Thank you Delmy and Patricia you guys are so awesome!!!

Quick and easy getting units last minute before a move. I ended up filling up one unit and they were great enough to find me another unit in close proximity. Very nice and pleasant to work with. Thank you!

The service at this location is friendly, helpful, and professional. Patricia is especially knowledgeable and kind. Highly recommended!!

I am very pleased with the staff and facilities at Ranpac Storage. First time renting storage in several decades, but thanks to the staff, the experience has been 100% positive. The manager, Shawntel, and staffers Patricia and Delmy are all very friendly and helpful. With the closed-circuit cameras, gate codes, and the fact that the manager lives on-site, the facility is very safe and my belongings secure. I am also pleased to be able to support a family-owned local business.

I like the professionalism and the best customer service, thank you, Patricia!

My experience was awesome. Shawntel Greer and Patricia Moinet were very helpful, friendly, we had each other laughing. They made me feel very comfortable. Thank you ladies for everything. Lynn

I was in a stressful situation trying to find a place to store my belongings. I am so glad I found Ranpac Self Storage. The front desk was so helpful, particularly Shawntel. She went out of her way to put my worries at ease and was very empathetic but also professional. I'm glad I found this place!

Great experience at Ranpac self storage on elm street. Today Shawntell and Patricia were able to help me regarding some questions about my unit and were both a pleasure to deal with. Come here if you want a safe and secure location to store your belongings and quality customer service every time.

The staff is friendly, professional and accommodating. They ask the right questions to find the right fit. The location is central and clean and secure.

Very nice staff. Clean facility. Good rates.

Thank you Shawntel Greer!!! You make the process of the entire storage experience, a whole lot easier to deal with. Thank you for that!! No complaints with Ranpac Storage and I’ve been here over a year with multiple units.

Awesome experience! Staff really helped getting a storage unit perfect for my needs, I’m a first timer to the area and to the storage business itself and staff really helped me especially Shawntel and Patricia. Highly recommend Ranpac !!

The staff was very helpful. The paperwork was easy to deal with. Getting in and out of the facility ( Both entrance /exit require a password) was easy to navigate. Storage outside is on cement much better than dirt. Manager always on site. The price was very reasonable

Patricia is great . . . the best attitude and can-do disposition. Thank you for employing such outstanding personnel.

Patricia and Shawntel was awesome from the meet and greet to the closing of rental. I will enthusiastically recommend others to RanPac storage.

I like this place..Patricia and Shawntel both very kind and Professional..more 5 stars if I can Excellent Customer service

Great customer service Love the way that I got to have an early view at the last minute I really highly met recommend this place is called ran pack self storage I gave them a 20 out of 1020 is wonderful thank you so much and Patricia help me the manager is amazing as well as Chantel wonderful lady at property manager and they will help you out accordingly

Patricia was great she was very knowledgeable and very professional. She asked what I needed the storage for and gave me the information I needed to choose the size of the storage I needed. Thank you!!

The staff is great , Patricia moinet, and shawntel Greer are very helpful, and they have great customer service I highly recommend Ranpac self storage .

Easy and friendly!

I love this place. Shawntel, the manager, was very nice and helpful, as always. This is my 3rd time renting from them. Very accommodating, easy to talk to. Explains everything to you. The best prices in town. And the cleanest to. Makes you feel at home.

We went to Ranpac Storage in Murrieta because they had such good reviews. Patricia and Shawntel are definitely Top Notch! Thank you ladies, for the great customer service!

Shawntel and Patricia were great to work with when it came to my storage needs and answering all my questions. I would recommend this place highly.

Shawntel and staff were really great. Shawntel was very helpful and answered all of our questions. She went above and beyond. I would highly recommend this storage facility.

I have stored my trailer at this location for many years. have always had great service and continued to the last day I was there. Patricia and Shawntel ( current managers?) have been very accommodating. sorry to leave

I am so glad i found Ranpac Self Storage. I had a unit out of town but wanted something closer and more affordable. Ranpac is less expensive than others - worked with me on finding the right size, and made it so easy for me to get set up and move in. I have been in and out of the facility and each time it is easy to get in and out - and soooo clean.

Clean facilities, friendly staff and great prices! What else could you want? 5 stars for sure!

We had a great experience at Ranpac Storage. Never having storage before we made several calls to different storages in the murrieta area and had no luck until calling Ranpac. Patricia was the nicest by far and scheduled an appointment for us to come check it out when most others didn’t offer that. We showed up and Shawntel was very helpful and informed us of our options so that we rented the best size for our needs. She went above and beyond to make us feel comfortable during these trying times. They had hand sanitizer and masks available also. It is nice to know that good customer service still exists, thank you ladies!

Shawntel was amazing, my family and I had to move out of a home in short notice due to a death and she got us a great unit. When she over heard me trying to get a rental truck she quickly said Ranpac had one available. We were under unusual circumstances and handled everything like a BOSS! Thank you so much Ranpac and Shawntel for an amazing experience, it was so appreciated. Highly recommend this storage facility in Murrieta.

Very nice staff and very clean facility.

Thankfully the process of exchanging my current storage to the second storage unit I've ever owned , being closer to home, was effortless and painless thanks to the awesome help of Shawntel Greer. She was super friendly, made everything explained to me so simple and even went out of her way to walk me to my new unit. Also adjusting my discount of being 1/2 month rent off to the next month, being it was the last day of the month upon arrival. I wish there were more people with GREAT customer service as Shawntel and my former friends at Life Storage on Clinton Keith. It seems to be rare or weird to actually put care into your customers needs in California. So be it, I'd rather be weird along the sides of these great workers, because it feels pretty awesome to me. EO2 CLARE Navy Reserve Vet Seabees Hoo-Rah!!!

💘 💘 💘 💘 💘 💘 Good prices 👌 the owners are cool 😎 let me retro active pay 😀 for mt unit 😀

Had a great experience with Shantelle. She helped us answer every question we had and made us feel comfortable with our move in! Would definitely recommend this facility!

Manager was very accommodating, able to answer all my questions, acted in a professional manner.

Patricia and Shaudry are so personable. Facilities are well-lit and clean. Very positive experience!

Shauntale and Patricia are the best !!!

Had a great experience here. Very clean and nice storage units for a reasonable price. The staff, Patricia and Delmy specifically were extremely helpful and made it easy for us! Overall a great experience!

Clean, secured, even plays music in the climate control area prices very fair

Courteous staff. Very helpful with questions.

The sales woman was very nice and knowledgeable about what would fit in each size storage unit. She didn't rush me as I decided. Friendly and knowledgeable!

I was definitely pleased with great customer service. The atmosphere from management and staff was welcoming. The facility is very clean and well maintained. I would definitely recommend Ranpac Self Storage on Elm Street.

Nothing but good to say about this place! I needed a spot for my travel trailer and they had a great space available! Patricia and Delmy are always so cheerful and ready to help. And Shawntel is just a pleasure to deal with!

Extremely friendly staff, Knowledgeable on what their doing. Great Place, unbelievably clean

Clean location and very helpful staff (I think her name was Shawntel). Great price with the 4 months half off.

Staff is friendly and storage is nice and clean. I really like this storage facility. Only issues I have is there's no trolley to move heavier items inside and someone regularly seems to block door entry with is truck.

Very clean and friendly. Also after looking and comparing prices, they could not be beat

We're new to the area and after looking at a few storage facilities. We picked elm storage. We met Shawntel the property manager and she made the process easy.. She didn't rush us, answered any questions we had. I highly recommend this place.

Patricia was amazing in the service she provided me and my husband. This was my first experience ever renting a storage unit and she made it a pleasantly memorable experience!

I am so thankful I picked Ranpac. Process was not only quick and painless but Patricia was absolutely helpful! Well done Ranpac...well done!

Had a great experience renting a spot for my fifth wheel. They had one spot available and drove my wife and I to the spot to check it out. The people in the office explained everything and made sure I understood everything before I left. I would definitely recommend their services.

Down-to-earth (Shantelle and Patti, and funny. Made you feel very comfortable and can kid with them! Real assets to company. Cutomers in any industry appreciate that!

Patricia did an amazing job showing us the unit and was so nice and the price is great! Thank you guys for the help!

People running the place were very nice. I was very happy with them. The unit was clean. Gave it 4 stars though. A gentleman customer sat in a chair with his mask down under his chin at a short distance talking so loud about covid that I could not hear what management was saying. I came in before him. I would have preferred he would have waited outside until I was finished.

Patricia was very helpful, nice clean facility.

Renting was easy and the price can’t be beat. A+

Ranpac Self Storage is awesome! Patricia was professional, friendly and knowledgeable about the facility and what would be best for us. We got to the storage location 5 minutes before closing and secured a storage space immediately. Best part is you get it at a discounted rate for four months and you can’t beat that anywhere else! I searched around and contacted other facilities, but Ranpac was by far the best place for pricing, availability and use of their moving truck (which was free of charge). All this in one location made our move easier and less stressful. Patricia was great. She stayed well past closing to show us around so we could make a decision on what size would be best for us. Highly recommend Ranpac Self Storage. You won’t regret it! Ask for Patricia, she’s awesome!

We love this place. The girls in the office are very helpful and always friendly. Very good prices and clean and well maintained facilities. Would recommend to anyone!

First time at Ranpcac self storage ! Let me just say these 2 ladies are amazing ... they were very helpful and very attentive. I definitely appreciate Shawntel G & Patricia M thank you guys for all your help & keep up a great job (:

I needed a storage ASAP and I was greeted wonderfully and got the unit hassle free the same day. Awesome employees that work there, very helpful and respectful towards their customers.

The staff was so helpful and friendly, and our storage unit is exactly what we needed! Thank you Ranpac!

The sign up process was very easy. I love the fact that there is a staff member who resides there full time and I was able to pay for the whole year without having to remember to pay the rent every month. Staff were extremely helpful and friendly.

Really wonderful experience from the ladies that manage Ranpac Storage in Murrieta! They are so incredibly nice and will go out of their way to ensure that everything goes smoothly. It’s strange to say this about a storage facility, simply because most are a brief meeting when registering for a unit, but these ladies make it more personal by always greeting me when I see them and quick to answer any questions whenever I call or stop in. Storing at Ranpac was a good decision for me and my family.

Great friendly staff. The best prices in the area. Very clean and video monitored area. I will recommend this place to friends and family

My experience has been amazing and the managers Patricia and Shawntel have been so helpful and great! Would definitely recommend!

I've only been there a few days but the renting experience was great. The office staff was very friendly and very helpful in finding me the right space.

Great customer service. Best price for storage in the Temecula Valley.

Shawntel and the rest of the staff are great and responsive and the rates are reasonable. Have been very happy with my experience here so far.

Went to RANPAC STORAGE in Murrieta today and met with some wonderful women to sign the paperwork for our new storage unit for #payitforwardie ! We reached out to local, family owned storage companies and Shantel from RANPAC called back right away wanting to donate a unit. We are so excited because we have had so many wanting to give to our cause of giving gently used items to women and children in crisis and no where to store the items. Now we do! Let’s fill ‘er up! 🤗 @ Murrieta, California

This whole place is so clean and they drew us in quick! Patricia and Chantelle were so amazing and welcoming, they helped us through the whole process and showed us the perfect storage space we needed!! Thank you guys!!

I came to look at a unit the 1st until was to small offered a 2nd unit same price alot bigger the staff was very helpful and nice every time I came or called

Staff was very professional with a good sense of humor

We had a house fire in March. The community response was incredible and we had so many donations that we were overflowing out of our hotel room. I called ran pac and without hesitation the owner, Sam, donated a unit for as long as we needed. This was the cleanest storage facility that I’d ever been to. Shawntel and Patricia help get us all set up and the process was easy and they were both very professional. We were able to keep our donations there and Go through them as needed. It was a rough time for us and ranpac made this soooo much easier for us. I would give more stars if I could and I highly recommend this facility. Thank you from the Pike family.

My experience was fast and efficient I met a young lady on july 27th at the Murrieta location She was fantastic High quality service I work in the new home industry as a Csr.Sorry that I forgot her name But she is an excellent CSR for the company SHAWNTEL IS THE PERSON I DEALT WITH FANTASTIC UP SPIRTED ATTITUDE THANK YOU All the LADIES AT THIS STORAGE ARE FANTASTIC THANK YOU

Great facility with excellent service. Patricia was very helpful, informative and friendly. Highly recommend this storage to all my family and friends!

Sol was awesome, got everything squared away fast. Will definitely be using them in the future.

I love Ranpac Storage on Elm Street in Murrieta! As a long term RVer and locker renter, I have experienced the gamut of storage facilities in Murrieta/Temecula, and Ranpac is the easily the best I've utilized. Associates Shawntel, Sol and Patrica are delightful and super helpful. All have been cheerful and speedy when accommodating me and my referrals to the facility. If you are looking to rent storage in Murrieta here's why you should go with Ranpac: 1.) Well managed and clean - Nuff said! 2.) Ranpac allows access to your unit until 10pm - I store cars here and it's nice to be able to go for a cruise/dinner and have enough time to get my chariot back inside, safe and sound. Guava Street's (storage to the North) cutoff is at 7pm and I've had to store car on street overnight several times. 3.) The Ranpac units are weather tight - I have rented at Extra Space Storage down the street and the lockers there have leaky roofs, vermin and get super dusty and dirty because the roll up door has a huge gap at the top. 4.) Ranpac Center Units are BRAND NEW! - There are overhead lights too. I know it sounds goofy to get excited about that, but not all storage lockers have illumination. You'll love it at night when you're rummaging around trying to find something in your locker. 5.) Ranpac offers good monthly rates! Very competitive with nearby storage companies but offers a superior facility. Overall, a great operation located in the heart of Murrieta, convenient to the freeway, gasoline and shopping. I referred Ranpac to my friends and family and they love it too...

Very professional and clean place . Staff is awesome and makes you feel very welcomed.

Great place five star

Great experience here. Sol helped me out through the whole process. I am so grateful for her services!! Storages are well maintained as well. Thank you

Sol and Patricia very so nice and very helpful when I went in to rent a unit. They are amazing and I would recommend to anyone!!

I have called around to SEVERAL different storage units, and yesterday when I called Ranpac, Patricia answered! And let me just say, she has the best customer service! She answered all the questions I had, and even helped me set the appt to come in! When I got there, I was once again greeted by Patricia, and met Shawntel, and they have the BEST customer service! They helped me get setup in a unit, and I’m ready to go! Thank you so much for going above and beyond for Cameron and I!!!!!

The staff at Ranpac was especially helpful and kind! I spoke with 3 different people over a few days as I reserved a spot for my RV. When I showed up I was greeted with a smile (behind a mask) from Patricia who took me quickly to see the available spot via golf cart. She was incredibly helpful and pleasant to talk to! I am impressed with the facility and the staff and look forward to giving them my business for years to come!

Great customer service!!! Shawntel and Sol took wonderful care of me. Thank you ladies for the awesome customer service!

They give you a great deal great people & Chantel made sure that I had everything I needed she is awesome !

Sol and shawntel 2 amazing women with exceptional customer service have done a great job helping me find a safe and secure place to store my company's vehicles and supplies I would gladly recommend Ranpac storage to all my friends and family

Patricia and Sol are awesome! The check-in process was smooth and both ensured I had everything set for my storage space.

Great service!! Patricia was great help showed me the storage and made everything such an easy process.

I have been with this storage facility for almost 10 years. It has changed names a few times but it has always been the same friendly people working here. Sol and Shawntel are both so nice and funny. I love chatting with them when I see them out around the facility. They have always been super nice and attentive to any questions or concerns I’ve had, which there aren’t many. There is someone onsite 24/7 which helps me rest easy knowing someone can’t break in to my or anyone else’s units without alerting someone. I would be very sad if I ever had to move to another facility. I hope to be with them for many more years.

I truly Appreciate the professionalism and the security at their property , clean and organization by Sol Marchese and Shawntel Greer flow threw there Premises

Outstanding Service!! Shawntel and Patricia were very professional and very nice. Easy in and out. Highly recommend this place. Safe and secure.

Great facility! Went to check it out and Shawntell made it easy as we needed 2 together. We came back the following Monday, and she remembered our names and held our spots plus added one more, all together! Super clean, safe and great music is playing which really takes the edge off moving!! Thank you Shawntell!!!!

I just have to say, Shawntel, the lady in the office at Ranpac is Awesome! She is always smiling, She gets to know her customers and calls them by name, and is always very helpful with any concerns or questions I have had in regards to my units.( I have 2) she has also sent me a courtesy email, and even a phone call reminding me that I hadn’t paid my rent yet- which I so appreciate, as time flies by, and I sometimes forget🤪. I would recommend this storage facility for the sole reason of Shawntel, not to mention, it is also a very safe and clean facility.

Sol and Shawntel were amazing to deal with!! So accommodating and the process for renting units was so easy!! I would highly recommend Ranpac Self Storage!

Been renting a space here for many years, very nice people to deal with and the lowest rates around!!

Just got a great deal at Ran pac storage!! They were so helpful and kind and really helped me out I had my hands full with two kiddos and she made my check out easy! Thank you !

I have had an absolutely phenomenal experience here so far. From the customer service to the hours, to the cleanliness. This self storage is the one to beat. I have had a few different units at different places in my life and nothing compares to this place. Extremely happy with them and will continue to be a happy customer!

Nice facility especially the indoors units.

Great

I highly recommend this storage facility. I am going through a very stressful time in my life right now. The staff was so sweet and courteous and helped me figure out everything I needed. right now that was the last thing I needed to worry about. very professional and sweet. You just don't get that kind of service anymore! Out of the places the places I've seen This one is the cleanest! Highly Recommend

Clean and organized location. Soledad was extremely helpful in helping me figure out what size unit I needed. Fair rates too!

Had a easy time getting in at this storeage company with the help of Shawntel Greer as she was very nice and very helpful. I was surprised at how fast she got everything taken care of from the time i called and to the time she had everything waiting for me to sign in. So thanks again for your company having such a nice lady working for your company. take care, Ruben from Oceanside

I can say that the manager was extremely professional, very helpful in helping me pick the best cube to fit my needs, very clean site.

Shantel and Sol were very personable and friendly. They were quick and knowledgeable and explained everything I needed to know. Had fun checking in. They make a good team. Nice clean facility.

They were the best very helpful and got us into a spot .The staff was very professional and all went quickly .Thanks for the good service ,I'm sure we will enjoy your location .

Excellent customer service, very nice ladies. They made my brother and I feel welcomed and comfortable to be there. Their prices are amazing compared to other storages

Soledad did a very professional job , your company should be proud to have her working for your company. I was in and out less than 15 minutes. Thanks again and happy i found your storeage company. Thanks again Soledad ,

The facility is clean and large. Shawntel and Soledad at the front desk are nice, friendly, and very helpful.

Shawntel, Sol & Victoria were very helpful and courteous. Listened to our needs, and showed us several options to choose from. If you need some extra space to store your goods, this is the place to go. Physical security features throughout the facility include cameras from various angles that have overlapping fields of view, fencing and walls 360 degrees, motion detection lighting inside and outside as well as a separate entrance and exit control point that require pin codes to open an electric gate. The facility is clean of debris, and the office was kept nice as well.

Shawntel Greer was awesome to work with. Cube smart on elm st is very reasonable prices, easy to work with,and very clean facilities. Would not ever go anywhere else than here.

Great place, great pieces

CubeSmart was helpful with my needs. The manager on site was helpful and knowledgeable.

I have never seen two people more focused on providing over the top customer service than Shawntel and Soledad. I was overwhelmed by the experience. The facilities are top notch as well and are continuing to improve.

This is one of the cleanest facilities I've ever dealt with. Anytime I've been there they have always been cleaning something. Management made me feel welcome and confident in their facility. Ruthie is great, obviously cares about her job and customer satisfaction. It shows in how tight of a ship she runs. Keep up the great work and would not hesitate to recommend this facility to anyone.

Very friendly and helpful staff. Soledad worked with me to find the perfect space for motor home and tow vehicle.

Shawntel was very accommodating and helped me through the sign in process, with a personable niceness rarely seen in customer service these days.

Soledad helped me with my storage rental. She is extremely helpful and very nice. I would totally rent here if I ever needed again and recommend this place to anyone else. This place is very clean and secure. Prices are reasonable.

Very friendly staff. They are more concerned with your satisfaction than they are with extended rentals. Wow!

Awesome Experience! Clean! Very Friendly& Sweet! Easy set up! I looked at 6 places before choosing Elm Street CubeSmart!

Sol helped us get our storage space. She was extremely friendly and helpful. The place is secure and has lots of cameras

The Staff Shawntel Greer & Soledad Marchese really secured my confidence of security & protecting my personal vehicle& my self storage for my belongings; Safety, trusting, & Security is my No. 1 Greatest personal concern & staff has full filled all these needs. Thank you for caring! 41605 Elm Street Murrieta, CA.92562

Great team of friendly and super helpful staff!!! Sol and Sawntel, you rock 😎😎💪💪

Great staff. Excellent facility.

I needed a storage unit last minute and their prices were very affordable compared to the rest out there. I even got a month free! The ladies are super nice and very accommodating in the office and the storage unit worked perfect for me. I would definitely recommend using them if you need a storage unit. I believe they have RV storage as well.

Very friendly staff that has always helped accommodate me, whether that was for short term storage while moving, or long term storage! Would highly recommend!

good facility, great staff, really poor website.

what a wonderful experince Shantal & Soledad have all the answers just great ☆☆☆☆☆

You ladies are true Sweeties. Very professional while providing the best customer service!

Great check in experience. Customer service was great. Shantel shows she really cares about us as individuals and is willing to go the extra mile to support! All around great check in!

very clean outdoor parking spots, friendly and professional helpful people, gated, fair pricing,

Soledad at CubeSmart self storage was very friendly and helpful. When I told her I was new to the area, she provided me great information about housing options and things to do. She also gave me a great promotional price on my storage unit. I am more than satisfied with the level of customer service that I experienced at CubeSmart Storage.

State-of-the-art facility...all concrete parking.... Security cameras, security gates.... Your own personal gate code to get in.... And the price was right

My first time using Cube Smart and I have to say the service is over and above what I expected. I called Soledad Marchese and left a message. Ten minutes later she got back to me with all the information I needed. She is smart, professional, personable and goes out of her way to make sure all your needs are taken care of. I had my own business for 13 years and she is exactly the type of associate one would want to represent any business. I will recommend her and Cube Smart to all my family and friends. Thanks Soledad! Timothy Terzi, Lake Elsinore, .ca.

Great customer service!

It's more than just being helped, it's about attitude and we were very please with both.

Wow, what great service I got from CubeSmart! My daughter relocated to the area and needed storage space immediately for her furniture. After carefully checking web reviews, I visited the CubeSmart facility on Elm Street in Murrieta. Upon entering the front office, I was met by Soledad, who was professionally attired and gave a friendly greeting and handshake. She quickly assessed my storage needs, but unfortunately did not have any spaces currently available to fill my needs. Sol immediately contacted the manager at another CubeSmart facility in Temecula, and found a storage unit to perfectly suit my needs. Besides presenting a great first impression, Soledad provided me valuable information on corporate website discounts I could benefit from by reserving a space online. The entire experience with Soledad left me confident in the amount I spent, and a very favorable view of my choice. Go in and meet her. If she does not have the space you need, she'll find it quick!

Soledad and Shawntel were very helpful in getting us settled in our new RV space. Thanks for all your help. 👍

Amazing service and great prices!

Very pleased with my storage unit. It is clean, dry and conveniently located. I have been with CubeSmart on Elm St in Murrieta since April 2013. I love the security and the late hours of operation for the gates. I will definitely continue to use this storage facility as long as I have the need for a storage unit.The price is reasonable and I love that when I need to speak with someone, I am pleased with the pleasant and professional service I always receive from Sol and Shawntel.

This place has taken a lot of stress off my shoulders. Love the facility as well as Soledad and Shawntel!!!! Thanks for everything ladies!

Absolutely the best experience in self storage. Clean units. Facilities are easily accessed. Fast service, friendly people. Shawntel was the best.

I am new to this facility and they helped me get the storage unit I needed. Both ladies where very helpful. Best prices in town. The place is very clean as well. We are very pleased to be storing our stuff here. Thank you ladies for all your help.

Very clean, nice staff

Great experience with Storage etc... Always friendly, clean place and very secure. Sol (Assistant Property Manager) was always such a Doll to work with...I will be returning when I get my RV back. Great place!!!

This storage facility has been great. I've been storing a trailer and sometimes vehicle here for 6 years. Never had any problems. The prices are good and the lot is very clean!

The lady at the front desk is super helpful and really nice to talk to! The place is clean and well kept.

Been using this place for years. Super friendly and willing to accommodate me when I needed it. Clean, convenient hours, and secure. Everything you want and need from a storage facility.

Great service and security! I've had a unit and a parking space for years with them and they've been nothing but wonderful! I lost the keys to my vehicle and I had to break into it, they noticed immediately and came down to investigate. I know anything I keep here is safe and I would happily recommend this place to anybody!

Super nice and go above and beyond to help you find exactly what you need!

I rented a space here for my boat. Shawntel was amazing and very helpful! I would highly recommend this facility to my friends and family.

The facility is very clean. I can't say enough about Sol & Shawntel, very nice & very helpful. I would highly recommend Storage Etc, to anyone.

Trying to find a storage was crazy here in murrieta, most places were just not what i was looking for. But Sol at storage etc was amazing!!! She was friendly and sweet and the facility had exactly what we needed space wise. I would recommend coming her for sure and especially seeing Sol she has amazing costumer service skills!!!

Great Staff, Great Storage for RV!! Highly recommend!!

This is a convenient and easy place for me to store overage for my business. Security seems too shelf and I am able to access my "garage" at times that work for me and my business.

I rented a storage unit here for my business and Sol made it an easy process. They are very friendly here and the van rental is nice to have.

This place was perfect. I had rented a 10x15 storage unit. The grounds were always clean and renters who rented the parking spots were always parked correctly, and were not hanging outside their assigned spots which made getting my moving truck in very easy. I never had to worry about my storage unit as I knew there was 24 hours surveillance and there was someone on site. There were a lot of other storage units closer to where I live, but this place gave me the best price, it was clean, secure and easy to maneuver through. I no longer needed my storage unit, but if I ever need it again or place to store my toys… I will be back!! Thanks Store Etc.

Great service and prices for storage.

I love this place! The ladies do a great job taking care of details. Thank you Shawntel and Sol, great customer service.

It was an easy choice! All in one package: got the truck to move my stuff, best price in town, and friendly people! Thank you Shawntel!

I give STORAGE ETC.. the highest ratings (100++) for their commitment to service, communication, cleanliness, and all-around Great care of my space..and stuff. The staff "is" the most courteous, attentative, warm, friendly, and easy to adjust-to when 'needs' change. "Never had it better in my years of storing items than I have had with this company -right here." "Looking forward to much more time renting with them." "Thanks for all you do Storage Etc.." -David P...Take Care

Manager was extremely helpful and efficient in helping us pick the best unit for our needs. Thank you!

It was such a pleasure working with Shawntel and her team. The ladies where such a joy to work with when we found ourselves in a bind they helped us out. I called 6 different locations and Storage Etc gave me the feeling that I mattered and took the time to walk me through how things worked with storing my travel trailer at their facility. They accommodated a late check-in do to my husbands crazy schedule. They helped us when we arrived and found out our travel trailer was 8 feet longer than we where made aware of when purchasing it. They advised us of the best available spot that would accommodate our size trailer. The location felt very safe, there is an on-site manager 24/7. They went above and beyond to help us and accommodate us in so many ways I can't even list them. I highly recommend Storage Etc to anyone looking for RV/boat storage or regular storage.

I would give this a 10+ if there were enough stars...I stored my rv there for several months, only reason we left is we bought a new home with rv parking. First of all, the facility is really,REALLY clean and well maintained. Great security. Now for the customer service. In this world of almost non-exisiting customer service, Storage etc staff if outstanding. Everyone is really nice,knowledgeable. Especially Sol. She is without a doubt one of the nicest people I've had the pleasure of doing business with. I would not hesitate in recommending this company to anyone interest. thank you.

I searched for a place to store my RV and found Storage Etc. Sol was very helpful and found a spot that my RV will fit into. I am looking forward to successfully storing my RV with Storage Etc. Sol's desire to help is why I chose Storage Etc.

Great service and really great prices. The facility is clean, quiet, and well kept.

Love the people here friendly nice and very helpful. The storage facility is clean and very well organized. We searched for somewhere to store our Rv and also some othrer house hold items finial found Storage ETC. Prices are great Thanks Ladies. As a second note have stored here for a couple of month I have to say this is the best storage facility I have ever had the pleasure to work with. Customer service ifs outstanding Thanks Ladies

I'm a very happy customer, the service its fantastic, very helpful and good attitude ALWAYS! price is very affordable! I'm not going anywhere for a while. Thank you Sol & Shawntel.

This was our third stop of the day,,, I was hot and tired of trying to find a storage facility my husband and I could agree on. The grounds were kept up very nice. No clutter or trash anywhere. It seemed very secure and safe and the price was good also. It wasnt until meeting and talking with the manager Shawntell that my husband and I would finally agree on something. Shawntell is hard working, pleasant and professional. I watched her help a couple people and immediately I thought... "Wow" "She has great people skills!" I wanted to let Storage Etc know that they have got a great manager. Keep up the good work! I highly recommend this storage facility! Thank you Shawntell and Storage Etc...!!

Stored my motorhome here for 3+ years. The facility was clean and secure, and decent room to maneuver the RV in and out of the spots. The staff was very pleasant to deal with. I no longer own the RV, but would go back to this place if I needed storage again.

storage Etc. Murrieta is the best storage in Murrieta thats why we refer our customers here !!

I have two units located at this property and they are both secure. The facility is clean and well organized. The ladies that work there are extremely helpful and very nice as well.

Price was the best I could find and I looked at a lot of places. Process was simple, staff were friendly and helpful. Facility is secure and clean.

We utilize your Murrieta storage facility for our mobile home. The staff is great, always providing a high level of customer service. The facility is clean, safe, and well maintained. Highly recommend.

We have been clients at Ranpac Self Storage for nearly 4 years. The facility is extremely clean, access hours are ideal, and security is first-rate. The staff members are highly professional, helpful and kind. We're particularly grateful for Delmy's recent assistance. As the Manager, she's so very knowledgeable and ready to help. Delmy knows all of the ins & outs of the storage process...and is very attentive to her customer's needs. Also enjoyed a recent opportunity to speak with Robert. His extensive experience and commitment to Customer Care is evident in his positive interactions with onsite staff as well as customers. If you need a top quality Self Storage facility in the Temecula/Murrieta area, you would be very pleased with Ranpac on Elm Street.

Would recommend! Great value! Good location! Everyone there was helpful and good to work with! Lynette was a savior!

Ruthie, the manager at this place is the professional who assisted me. I have an appointment and I got there a little early. It was cold and raining outside. Ruthie came in to open the office up before the opening hours and allowed me inside to wait while she sets up her computer. She was smiling and pleasant to assist me and guided me to the gate to make sure my code for exit and entrance would work as expected. Then she took me to inspect the units and I came back to sign the contract. I got the first 2 months at 50% discount and the current month they prorated at the full rate, but the next two months I pay only a half. After that I will also get the 10% senior discount. I love the service, friendly, courteous and professional. In addition the general manager, Ruthie's boss was also super nice too. I highly recommend this location. They know what they are doing and the process was quite smooth. Thank you to both managers in charge at this place.

This is an awesome storage facility. They have new, and spacious units with high ceilings. Very clean and many options to rent from. The staff is amazing, very helpful, responsive. I am always delighted when Linette, Or Delmy and Chris are there to help. I have rented three units already, and I recommend this place.

they make it very painless Great staff and units Best storage around No games 10/10

Great customer service, Very well maintained and clean Self storage facility. I needed a storage units for this weekend and they helped me fast. Delmy was very helpful and I appreciate her great customer service !

Easy to set up, got a great unit with a good price. Like that it's month to month. Very. Chris and Delmy were very helpful.

A friend of mine had a unit here while i was at another storage. He had one at least 6x my size for only $60 more. Had 5x5 starting at 35$ and went up every $75. Here we got 10x10 for only $145 with a month to month lease and including discount of 1/2 off four months for $72.50/mo throughout the promo. Also they have a much wider gate hour that is until 10pm daily rather than my previous place at 7pm. Definitely glad for the switch. They have 900 units and are planning an expansion to adjacent lot soon

My experience today was great. I reserved online and was able to view my unit within 15 mins. I was able to get my online price and the process was quick and easy. Thank you for all your help and making this process enjoyable.

I fell in love!!!! Amazing customer service all because of Delmy.... She showed us many units until we found the best fit! She was amazing with my kids too. Best experience EVER! location is perfect too. You will NOT fin a better facility

I reserved a unit online. Came in and was greeted by Linette Soto, she is so sweet & professional. I usually don't like getting a storage unit just anywhere, I took a chance and I'm so happy I did. Seriously the best experience! Great price! Offered me cold water on this hot day! Very attentive. Very Clean & Well Organized. My type of business!! Thank you again!!

When I went to go see the storage I made sure that I had an appointment on the lady was very nice assisting me I am so far I'm very happy and I am looking forward to bringing new customers to this facility thank you so much and looking forward to doing more business with you

I have been at this facility for almost 2 years. It has been a very pleasant experience. Very clean and secure. Shawntel and Patricia are always friendly and willing to help.

Shawntel, Patricia and Sol at Ranpac are amazing! My first visit was with Shawntel showing me around to figure out what would best suit my storage needs. I was so impressed by her and how clean, secure and nice they keep the facility. I have also been helped by Sol and Patricia with renting additional units. All 3 of them offer exceptional service. They are all knowledgeable and make you feel welcomed. I could have picked a storage place closer to my house but I picked Ranpac because of the great customer service and it is a really nice, clean and secure facility. Thank you Shawtel, Sol and Patricia for your friendly smiles, always saying "hello" and always being helpful! :) :)

This place is clean, neat, and looks new. Everything works well, super helpful, friendly staff. Shawntel and Patricia are always doing a terrific job. I love the climate control ac un the hallways. I approve lol.

First time at Ranpcac self storage ! Let me just say these 2 ladies are amazing ... they were very helpful and very attentive. I definitely appreciate Shawntel G & Patricia M thank you guys for all your help & keep up a great job (:

Storage clean, staff very professional and super helpful. I would definitely recommend this self storage in Murrieta.

My uncle used to be a landlord - for over 40 years. He has never had a truly positive experience until coming to this facility. Seems to be family owned, and brand new. I am not in the business of naming anyone, so I won't be that person - we came into contact with two employees. One was very helpful, the other not so much - but do not let that taint your view on this facility. They were very busy - considering they are offering 50% off the first 4 months because they just opened. With that being said, the facility is amazing. Plenty of room to bring a large truck (even a semi can fit). Gate codes are easy and the majority of the employees are very friendly. The storage space we got was impeccable. Air conditioned inside and plenty of height space, they must have 12' ceilings. There is non offensive music playing on speakers throughout the facility (not loud enough to be annoying even though I enjoy country music), and I would recommend this to any and all of my friends. I would like to thank this facility for being a positive experience for myself and my family to store our belongings in a safe place. My uncle was over the moon with compliments, and I am as well. Even if the monthly rent goes up after the promotion, I would find it more that impossible to find something of similar price with the amenities that this facility offers. Kudos to whoever came up with the business plan to start this - keep it going and don't turn into the mass majority of storage facility schmucks. If this review actually reaches management, and I hope it does. - you have one or two employees making your review status less than 5 stars. I find this unacceptable. One person should not taint your entire organizations progress. If you want someone friendly, respond to this review.

The staff at Ranpac was especially helpful and kind! I spoke with 3 different people over a few days as I reserved a spot for my RV. When I showed up I was greeted with a smile (behind a mask) from Patricia who took me quickly to see the available spot via golf cart. She was incredibly helpful and pleasant to talk to! I am impressed with the facility and the staff and look forward to giving them my business for years to come!

LOOOOVE these girls! They were the nicest, most helpful and friendly people to help us with our storage needs. They explained all of our options and were super helpful finding the right storage for us and our needs. I can highly recommend them - especially Sol :):)