Reviews

Great customer service, Very well maintained and clean Self storage facility. I needed a storage units for this weekend and they helped me fast. Delmy was very helpful and I appreciate her great customer service !

Easy to set up, got a great unit with a good price. Like that it's month to month. Very. Chris and Delmy were very helpful.

A friend of mine had a unit here while i was at another storage. He had one at least 6x my size for only $60 more. Had 5x5 starting at 35$ and went up every $75. Here we got 10x10 for only $145 with a month to month lease and including discount of 1/2 off four months for $72.50/mo throughout the promo. Also they have a much wider gate hour that is until 10pm daily rather than my previous place at 7pm. Definitely glad for the switch. They have 900 units and are planning an expansion to adjacent lot soon

My experience today was great. I reserved online and was able to view my unit within 15 mins. I was able to get my online price and the process was quick and easy. Thank you for all your help and making this process enjoyable.

I fell in love!!!! Amazing customer service all because of Delmy.... She showed us many units until we found the best fit! She was amazing with my kids too. Best experience EVER! location is perfect too. You will NOT fin a better facility

I reserved a unit online. Came in and was greeted by Linette Soto, she is so sweet & professional. I usually don't like getting a storage unit just anywhere, I took a chance and I'm so happy I did. Seriously the best experience! Great price! Offered me cold water on this hot day! Very attentive. Very Clean & Well Organized. My type of business!! Thank you again!!

When I went to go see the storage I made sure that I had an appointment on the lady was very nice assisting me I am so far I'm very happy and I am looking forward to bringing new customers to this facility thank you so much and looking forward to doing more business with you

I have been at this facility for almost 2 years. It has been a very pleasant experience. Very clean and secure. Shawntel and Patricia are always friendly and willing to help.

Shawntel, Patricia and Sol at Ranpac are amazing! My first visit was with Shawntel showing me around to figure out what would best suit my storage needs. I was so impressed by her and how clean, secure and nice they keep the facility. I have also been helped by Sol and Patricia with renting additional units. All 3 of them offer exceptional service. They are all knowledgeable and make you feel welcomed. I could have picked a storage place closer to my house but I picked Ranpac because of the great customer service and it is a really nice, clean and secure facility. Thank you Shawtel, Sol and Patricia for your friendly smiles, always saying "hello" and always being helpful! :) :)

This place is clean, neat, and looks new. Everything works well, super helpful, friendly staff. Shawntel and Patricia are always doing a terrific job. I love the climate control ac un the hallways. I approve lol.

First time at Ranpcac self storage ! Let me just say these 2 ladies are amazing ... they were very helpful and very attentive. I definitely appreciate Shawntel G & Patricia M thank you guys for all your help & keep up a great job (:

Storage clean, staff very professional and super helpful. I would definitely recommend this self storage in Murrieta.

My uncle used to be a landlord - for over 40 years. He has never had a truly positive experience until coming to this facility. Seems to be family owned, and brand new. I am not in the business of naming anyone, so I won't be that person - we came into contact with two employees. One was very helpful, the other not so much - but do not let that taint your view on this facility. They were very busy - considering they are offering 50% off the first 4 months because they just opened. With that being said, the facility is amazing. Plenty of room to bring a large truck (even a semi can fit). Gate codes are easy and the majority of the employees are very friendly. The storage space we got was impeccable. Air conditioned inside and plenty of height space, they must have 12' ceilings. There is non offensive music playing on speakers throughout the facility (not loud enough to be annoying even though I enjoy country music), and I would recommend this to any and all of my friends. I would like to thank this facility for being a positive experience for myself and my family to store our belongings in a safe place. My uncle was over the moon with compliments, and I am as well. Even if the monthly rent goes up after the promotion, I would find it more that impossible to find something of similar price with the amenities that this facility offers. Kudos to whoever came up with the business plan to start this - keep it going and don't turn into the mass majority of storage facility schmucks. If this review actually reaches management, and I hope it does. - you have one or two employees making your review status less than 5 stars. I find this unacceptable. One person should not taint your entire organizations progress. If you want someone friendly, respond to this review.

The staff at Ranpac was especially helpful and kind! I spoke with 3 different people over a few days as I reserved a spot for my RV. When I showed up I was greeted with a smile (behind a mask) from Patricia who took me quickly to see the available spot via golf cart. She was incredibly helpful and pleasant to talk to! I am impressed with the facility and the staff and look forward to giving them my business for years to come!

LOOOOVE these girls! They were the nicest, most helpful and friendly people to help us with our storage needs. They explained all of our options and were super helpful finding the right storage for us and our needs. I can highly recommend them - especially Sol :):)